Return Policy

● Returns for refund are not accepted after 30 days from the date of purchase.

 

● Returned product(s) for refund must be unopened/unused and must accompany proof of purchase (e.g. receipt).

 

● Returns for refund will be subject to a 15% restocking fee.

 

● Shipping costs for returned product(s) to MECHEN must be paid for by the User.

 

● We are not responsible for return shipments lost in transit.

 

● We are unable to issue refunds or accept returns for product(s) purchased from a retail or third party online store.

 

● Our Customer Service Team can only assist with purchases made through our online store. For any questions or possible returns you have, please contact or return to the store where you originally made your purchase.